Sales Policy
Effective Date: January 14, 2025

Welcome to Ultra Logistics Solutions. This Sales Policy outlines the terms and conditions for purchasing our services or products. By making a purchase, you agree to comply with this policy.

1. Order Acceptance

  • Order Confirmation: Orders are confirmed upon payment receipt and review. A confirmation email will be sent with details of the purchase.
  • Right to Refuse: We reserve the right to refuse or cancel any order for reasons such as pricing errors, service unavailability, or suspected fraud.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and are subject to change without notice. Applicable taxes and fees will be calculated at checkout.
  • Payment Terms: Full payment is required at the time of order. We accept major credit cards, debit cards, and other secure payment options.

3. Service Delivery

  • Delivery Timelines: Service timelines are estimates and depend on operational schedules and customer requirements.
  • Customer Responsibilities: Ensure all required information is accurate to avoid delays in service delivery.

4. Cancellations and Modifications

  • Customer-Initiated Cancellations: Cancellations must be requested within 24 hours of order placement for a full refund. After this period, cancellation fees may apply.
  • Modifications: Requests to modify orders should be made as soon as possible. Approval is subject to availability and operational feasibility.

5. Returns and Refunds

For detailed information, refer to our Refund and Returns Policy.

6. Promotions and Discounts

  • Terms: Promotions and discounts are subject to specific terms and conditions, as stated during the promotion period.
  • Limitations: Discounts cannot be combined with other offers unless explicitly stated.

7. Customer Support

Our team is available to assist with order inquiries, tracking, and other concerns. Contact us via:

8. Liability Limitations

  • Ultra Logistics Solutions is not responsible for delays or damages caused by unforeseen circumstances or third-party carriers.
  • Our liability is limited to the value of the purchased service or product.

9. Compliance with Laws

All sales are conducted in accordance with applicable federal, state, and local laws. Customers are responsible for ensuring compliance with any regulations in their jurisdiction.

10. Contact Information

If you have questions regarding this Sales Policy, please reach out to us:
Address: 30014 Harper Ave, Saint Clair Shores, Michigan (MI), 48082
Hotline: (586) 218-8018
Email: Contact@ultralogisticss.com