Terms and Conditions 
Effective Date: January 14, 2025

Welcome to Ultra Logistics Solutions. By accessing our website or using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you confirm that you:

  • Are at least 18 years old or have parental/guardian consent.
  • Agree to comply with these Terms and Conditions and applicable laws.

2. Services Overview

Ultra Logistics Solutions provides logistics and shipping services. Specific terms related to our services may be outlined in individual agreements or contracts.

3. Orders and Payment

  • Order Confirmation: All orders are subject to acceptance and availability.
  • Payment Terms: Payments must be made in full at the time of order placement. We accept credit cards, debit cards, and other secure payment methods.
  • Cancellations: Customers can cancel their orders within 24 hours. Cancellation after this period may incur charges.

4. Use of the Website

You agree not to:

  • Engage in unauthorized access or use of our systems.
  • Upload harmful content, including viruses or malicious code.
  • Use the website for illegal purposes or in violation of these terms.

5. Shipping and Delivery

  • Delivery Timelines: While we strive to meet delivery deadlines, delays may occur due to unforeseen circumstances.
  • Customer Responsibilities: Ensure that all delivery information is accurate to avoid delays or lost shipments.
  • International Orders: Customers are responsible for customs duties, taxes, and compliance with import regulations.

6. Refunds and Returns

For details, refer to our Refund and Returns Policy.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Ultra Logistics Solutions or its licensors. Unauthorized use is strictly prohibited.

8. Limitation of Liability

  • Ultra Logistics Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability is limited to the value of the service provided.

9. Privacy Policy

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles.

11. Dispute Resolution

In the event of a dispute, parties agree to first attempt resolution through good faith negotiation. If unresolved, disputes may be submitted to binding arbitration or legal proceedings in Michigan.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website with a revised effective date.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:
Hotline: (586) 218-8018
Address: 30014 Harper Ave, Saint Clair Shores, Michigan (MI), 48082
Email: Contact@ultralogisticss.com